For members only

The District Management Council's services are available to client members only. Our goal is to maintain a permanent council of the country's most progressive school districts, who benefit from each other's collective wealth of experiences over an extended period. Our longevity and our success depend explicitly on delivering unparalleled value to our client members, having them recommend our services to others, and finally demonstrating their approval by renewing their annual membership. In short, we serve at the pleasure of our client members.

Long-term relationship

Our belief is that we can add the most value when we and our client members make a mutual long-term commitment to each other. Long-term client relationships must be built on a foundation of trust and aligned interests. Thus, our professional services are provided on an unlimited basis for a fixed annual membership contribution; client members never have to be concerned about the cost of each meeting, phone call or project. By providing our services on an un-metered basis, client member interactions are not polluted by the fear that additional charges will be incurred at every turn. Moreover, our long-term perspective allows us to provide a more objective view of critical issues and avoid the pitfalls of providing information that is politically expedient but may not truly address the underlying issues. In short, our value is measured by our client members' long-term results, not by the time we spend helping them.

Commitment to service excellence

Our aspiration is to be regarded by each client member as providing the highest level of service and demonstrating absolute integrity. This intention requires that we embrace the needs of our client members, and indeed put the needs of our client members ahead of ours. Our hope is that all of our client members conclude that they have never worked with any organization so committed to service excellence.

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